FACC 2017 Fall Academy


  Join us October 15-19 at the 2017 Fall Academy at the Hyatt Regency in Sarasota.

Important date: September 14
  • Early registration - To take advantage of the early registration rate, you must complete registration on or before this date.
  • Hotel reservation - The special room block fee for the hotel ends on this day, so make your reservation today.
Please note: Sessions at the FACC Fall Academy are subject to change.

CMC Certification Purpose

    The CMC Academy is an intensive program of continuing professional education for municipal clerks and deputy clerks. The purpose is to enhance leadership and administrative skills, update practical knowledge of clerks in a time of constant change, and provide a bridge between the latest academic theories and realities of current policies and practices. With increased municipal responsibilities, there is a great need for professional education to assist the municipal clerk in acquiring new skills and knowledge, while strengthening those already in use.


What is the CMC Certification?

    A CMC (Certified Municipal Clerk) certification is a special designation granted by the International Institute of Municipal Clerks (IIMC) to clerks who have completed three years of full attendance, or 120 hours of attendance, at a recognized academy and/or fulfilled other educational or non-educational requirements. Additionally, city clerks must be an active member of IIMC for two years prior to earning the CMC designation.


    The curriculum for the 1st, 2nd, and 3rd year tracks has been carefully selected to provide the necessary foundation to prepare municipal clerks to successfully fulfill the critical core duties and complex challenges of their profession, as well as complete the educational requirements as mandated by IIMC. As such, no course (or track) substitutions will be allowed without a formal request submitted in advance and reviewed by the Full FACC Executive Board.


What is the MMC Certification?

    The MMC (Master Municipal Clerk) certification is an educational program designed to encourage municipal clerks to continue their professional growth and development beyond attainment of the prestigious CMC designation. The MMC honors and salutes continued high-level achievement.


Online Registration and Payment Methods

    Register here, online -- it's fast and simple!


    Two payment options are available:

    • Pay by Credit Card: We accept Visa and MasterCard. Simply complete your online registration and choose Pay by credit card, then enter the card details and click the Submit button. Your card will be charged and your registration finalized.
    • Pay by Check: Choose Pay by check during checkout. Your registration will be finalized upon receipt of your payment. Send your registration fees by check to FACC, P.O. Box 1757, Tallahassee, FL 32302. Click here to read more about check payments.

    An email confirmation will be sent to you upon completion of your registration.


Refunds

    Cancellations must be in writing and either faxed to (850) 222-3806, emailed to facc@flcities.com, or mailed to FACC, P.O. Box 1757, Tallahassee, FL 32302. All cancellations received by 5:00 p.m., Friday, September 14, 2017, will be entitled to a refund less a $25 administration fee. Prepaid registrants not canceled by this date will be included in the advance registration guarantee required by the hotel and are not eligible for a refund. Substitutions may be made at any time with advance notification.


Hotel Information

    This year’s academy will be held at the Hyatt Regency in Sarasota.


    >>Click to make your hotel reservation.<<


    The group rate for the Florida Association of City Clerks meeting is $149/night plus tax, single or double. Self-parking is available at no cost; daily valet for $8.00 or overnight valet for $23.00. The deadline to make your hotel reservation is Thursday, September 14, 2017!


Registration Desk Schedule
  • Sunday, October 15…………………….…3:00 p.m. - 5:00 p.m.
  • Monday, October 16……………………..7:00 a.m. - 5:00 p.m.
  • Tuesday, October 17…………….…….….7:00 a.m. - 5:00 p.m.
  • Wednesday, October 18.…………...…7:00 a.m. - 5:00 p.m.
  • Thursday, October 19…………....………7:00 a.m. - 5:00 p.m.

Event Attire

    Attire for this event is business casual.



        The education curriculum for both the CMC and MMC session content was developed, reviewed and approved by the Florida Institute of Government at Florida State University as an IIMC-approved institute, in cooperation with the FACC Professional Education Committee and Board of Directors.    
   
When
10/15/2017 8:00 AM - 10/19/2017 5:00 PM
Eastern Daylight Time
Where
Hyatt Regency Sarasota 1000 Blvd. of the Arts Sarasota, FL 34236

Program

Monday, 16 October 2017

Description
This is an informal session for new attendees to meet your FACC Board, including both the current and incoming FACC presidents, as well as the FACC executive director, FACC staff, and staff from the Institute of Government. Please join us for a brief but informative session to learn how your association can assist you in your professional goals and challenges, while also letting us get to know you as well. Panelists: IOG Staff, FACC staff and Board Members
Time
7:30 AM - 8:00 AM
7:30 AM
The world today is moving faster than ever. Sometimes it feels like the earth's rotation is twice what it was only a few years ago. At work, we have projects, deadlines and meetings with what feels like impossible expectations. And then we have personal appointments, health, sports, school and homework, and errands. We feel pressured, overwhelmed, tired, underproductive and stressed. This program is an introduction to a new way of thinking, feeling and behaving that is taking hold across the world in both professional and personal environments. These concepts are being introduced in business and government from Morgan Stanley's Mindful Mondays to Google's "Search Inside Yourself" employee training program to the concept of "A Mindful Nation" being adapted in the UK Parliament, as well as in the U.S. by Congressman Tim Ryan (D-Ohio), author of A Mindful Nation. This high-level program overview will address better focus, productivity, emotional and behavioral intelligence, as well as the concept of professional and personal growth through neuroplasticity. Presenter: Trina Pulliam, Chief Trainnovator, Trainnovations, Inc.
Category
Advanced/MMC
Time
8:00 AM - 12:00 PM
8:00 AM
Social media is here to stay. Let's take our social media to the next level. In this session, we will do a review of what social media is and why it matters. We will also examine ethical issues, hear compelling stories and practice being brand ambassadors. Policy best practices are on the table too, along with growing your community engagement, using analytics to your advantage, and designing a top-notch communication campaign. This session will share strategies for large and small cities. Panelists: Sarah Campbell, Town Clerk, Town of Orange Park and Holly McPhail, Communications Coordinator, Florida League of Cities, Inc.
Category
Second/Third Year
Time
8:00 AM - 12:00 PM
8:00 AM
This session will introduce participants to the nationally recognized True ColorsTM program. We will focus on personality styles, communication preferences, individual motivations and enhancing our interpersonal relationships with each other and our customers. Using the principles in this program will enable us to get along with people who are very different from ourselves and work more effectively with our daily work teams. Speaker: Dr. Sarah "Tippy" Amick, Instructor, Florida Institute of Government at Florida State University
Category
First Year
Time
8:00 AM - 12:00 PM
8:00 AM
It is not just in face-to-face interactions where we have to put our best foot forward. The same can be said in written correspondence, more particularly when you are submitting a proposal, an agenda, an executive summary or even an email. The building block of any writing is words. Failure to use words properly can affect the overall impact and tone of your correspondence. This is why agendas and concise correspondence are an integral part in keeping meetings and the workforce focused and organized. Your communications have the power to establish rapport, clarify work intent and even encourage co-workers. Whether you need a business writing refresher or a solid introductory course, this workshop will sharpen your knowledge and skills on current best practices of effective business writing. Participants in this session will: " Review basic concepts in sentence and paragraph construction " Know the basic structure of agendas, email messages, business letters, business proposals and business reports " Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals and business reports " Gain an overview of request for proposals, projections, executive summaries and business cases " Define proofreading and understand techniques in improving proofreading skills " Define peer review and list ways peer review can help improve business writing skills " List guidelines in printing and publishing business writing " Know how to make your writing targeted, well-substantiated, persuasive and organized " Learn how to choose your words to empower others Speaker: Casey Lucius, IIMC Instructor and Former City Councilmember
Category
Second/Third Year
Time
1:00 PM - 5:00 PM
1:00 PM
Does the thought of your first (or even second) election send chills down your spine? Worried about messing something up? Don't worry; we've got your back. This election basics session is intended to introduce clerks to the fundamentals of running a successful election. The first part of this session will cover the roles and responsibilities of the clerk, types of elections, absentee and early voting, managing poll workers and polling locations, what goes into a candidate package, advertising, qualifying, an introduction to campaign financing, the role of the canvassing board, determining election results, and where to direct various complaints. The panel will also be providing a generic checklist of election activities that clerks can tailor to their respective municipalities. The second part of this session will be highly interactive, and will include individual questions submitted to the panel prior to and during the session. Questions may be submitted anonymously. So, feel free to ask your questions and share your own experiences. Presenters: Susan A. Owens, MPA, MMC, Town of Palm Beach Pamela Smith, MMC, City of Sanibel Russell Muniz, MBA, MPA, MMC, CPPT, Town of Davie
Category
First Year
Time
1:00 PM - 5:00 PM
1:00 PM
Fear is always a factor in life. While we can all aspire to the fearless pursuit of our goals, real life is about feeling the fear and acting in SPITE of it, which is the true definition of courage. Fear is often a great masquerader that can trick you into thinking you're being prudent; that can talk you out of thinking bigger; that can silence you when your voice is crucial; and that can shut down your ability to dream and hope for the future. If you've ever said, "that'll never change" or "that's just the way it always will be," know that such "always and never" statements are fueled by fear. This course will teach you to: " Recognize the disguises of fear " Consider the sources of fear " Establish a game plan to combat fear " Strengthen the ability to act in the face of fear Courage is a muscle that is exercised by use, but as author Brene Brown suggests, there is no courage without vulnerability. Those who wish to face their fears head-on, and are willing to be vulnerable enough to address these bullies of the heart, will find tools in this course to realize their own power (and start using it). Presenter: Brenda J. Viola, Motivational Speaker/Communications Consultant
Category
Advanced/MMC
Time
1:00 PM - 5:00 PM
1:00 PM

Tuesday, 17 October 2017

Description
Managing projects successfully is a key skill for success. This workshop will teach you how to manage each phase of a project from conception, planning, execution, and termination. Learning Objectives: " Define projects, project management and project managers. " Perform a "project needs assessment" and write goals, requirements and deliverables. " Create key project documents, including the statement of work, project planning worksheet and project charter. " Create project planning documents, such as a schedule, risk management plan and communication plan. Presenter: Casey Lucius, IIMC Instructor & Former City Councilmember
Category
Advanced/MMC
Time
8:00 AM - 12:00 PM
8:00 AM
In any conflict, there are several things going on. First, people have their own agendas and if they feel strongly about their own needs, they may become overly assertive. Second, relationships and our commitments to those relationships in many ways dictate our handling of the conflict. A third dynamic is that we all have a preferred style of conflict management and our response to the conflict depends on whether we are focused on the relationship or our own agenda, or both. In this session, we will cover a number of topic areas germane to conflict management, including: " Ways we respond to and manage conflict " Learning flexibility in using the five styles " Expanding our ability to deal well with conflict " Practicing good listening skills " Building trust " Addressing betrayal " Using guidelines for giving feedback " Creating collaboration Speaker: Dr. Sarah "Tippy" Amick, Florida Institute of Government at Florida State University
Category
Second/Third Year
Time
8:00 AM - 12:00 PM
8:00 AM
A historical overview of the evolution of municipal government, counties and special districts in Florida, and an analysis of the different organizational structures included within these jurisdictions. Speaker: Lynn Tipton, Director of FLC University, Florida League of Cities
Category
First Year
Time
8:00 AM - 12:00 PM
8:00 AM
In this workshop, Denise Wilson delivers John C. Maxwell's most valuable lessons from over 40 years of studying, practicing and teaching leadership. Each lesson overflows with his passionate belief in the value of leadership. The underlying message is simple: leadership matters. Growing as a leader maximizes your talents, leverages your relationships and magnifies your successes. In this workshop, you will be introduced to the biggest, most important principles John has uncovered about leadership and influence. This program cuts to the heart of what it takes to attain influence and to lead with excellence. Gaining leadership insight is a lot like mining for gold. You don't set out to look for the dirt. You look for the nuggets. You'll find them here. By the end of this workshop, participants will be able to: " Describe the attributes and responsibilities of inspirational leaders " Explain the importance of prioritization " Describe the importance of asking the right questions at the right time " Apply the Pareto principle (80/20 rule) to leadership " Explain how to turn setbacks into opportunities " Create a plan for your personal leadership legacy " Develop an action plan to create Leadership Gold Presenter: Denise Wilson, Denise Wilson Consulting & Certified John Maxwell Instructor
Category
Advanced/MMC
Time
1:00 PM - 5:00 PM
1:00 PM
Parliamentary law applies to the conduct of meetings of local government officials, at any level, in the Sunshine State. Properly conducted, meetings of local government boards, councils and commissions are the lubricant of government's engine. Unfortunately, many such meetings are not properly managed. This results in unnecessary expense, miscommunication. The lack of taxpayer confidence in local government operations. What is needed by Florida's local government officials is any easy-to-use, common-sense approach to rules of order…and that is exactly what this session is designed to provide. Speaker: Marilyn Crotty, Executive Director, Florida Institute of Government at University of Central Florida
Category
Second/Third Year
Time
1:00 PM - 5:00 PM
1:00 PM
This session will be your introduction to the duties you will need to understand and be able to implement during your first year as a municipal clerk. You will learn about Florida Notary Law, how to draft basic ordinances and resolutions, legal advertising and public notices. This will be a dynamic session with plenty of time for questions and answers. Presenters: Pat Burke, MMC, Town of Palm Shores; Julie Hennessy, MMC, City of DeLand; and FACC Executive Board Members
Category
First Year
Time
1:00 PM - 5:00 PM
1:00 PM

Wednesday, 18 October 2017

Description
Everyone influences others. You don't have to be in a high-profile position to be an influencer. Whenever your life connects with another person, you exert influence. Everything you do has an impact on the lives around you. No matter what your goals are, you can achieve them faster, you can be more effective and the contribution you make can be longer lasting if you learn to develop your influence. This workshop is based on the John Maxwell Book, Becoming a Person of Influence - How to Positively Impact the Lives of Others. Additional content includes activities to practice applying influence in organizations. No matter what type of organization you work in, there is an increasing need to be able to influence across teams and functions to get things done. The ability to apply an effective influence approach is useful for anyone looking to influence without authority (up or sideways), create buy-in for organizational initiatives, or want to inspire their teams in a way that minimizes reliance on authoritative management. By the end of this workshop learners will be able to: o List and describe the 10 attributes of influence o Explain the difference in influence and persuasion o Learn the five types of influence o Uncover your style of influence o Build more collaborative working relationships through practicing influencing techniques o Understand the correlation between leadership and influence o Learn and apply the Cohen-Bradford Influence Model o Use techniques to enable you to influence in a variety of scenarios Speaker: Denise Wilson, Denise Wilson Consulting & Certified John Maxwell Instructor
Category
First Year
Second/Third Year
Advanced/MMC
Time
8:00 AM - 12:00 PM
8:00 AM
Every day, you and your staff, as public employees face situations in which your personal and professional ethics are tested. The ethical dilemmas facing you or your department vary in degree of intensity. No matter the dilemma, every time you and your staff make a decision in these situations an ethical or unethical pattern of decision making is established. This workshop will provide "ethical muscle" enabling you to consistently choose the ethical solution to the situations facing you. Speaker: Bob Harris, President, Harris Management & Consulting
Category
First Year
Time
1:00 PM - 5:00 PM
1:00 PM
Communication builds community - and the less people know, the more they YELL. City clerks will learn key skills to become adept at "telling the story" of their local government's challenges and triumphs in any forum - whether it be a televised meeting or a reporter's unexpected phone call (or visit)! Savvy skills to turn the conversation in your favor, to build awareness and consensus are what you will learn in "Mastering the Media." This highly interactive, high-energy workshop will empower participants to use any medium to their advantage and bring back a positive approach with practical application to their respective municipalities. Speaker: Brenda J. Viola, Motivational Speaker/Communications Consultant
Category
Second/Third Year
Time
1:00 PM - 5:00 PM
1:00 PM

Thursday, 19 October 2017

Description
We deal with negotiation on a daily basis. In the workplace, we negotiate with our bosses, our team members and our peers. We negotiate for a new job and a raise. At home, we negotiate with our spouses, children, parents and neighbors. In the market place, we negotiate with sales people for big and small ticket items. In this workshop, you will acquire the skills needed to feel confident in your everyday workplace and personal negotiations. Participants will also: " Participate in negotiation role plays " Learn the distinct phases of negotiations " Define the 12 successful negotiation strategies " Identify the three elements of all negotiations " Learn how to read non-verbals " Learn how to push the "pause-button" when negotiations get stuck or become highly emotional Speaker: Bob Harris, President, Harris Management & Consulting
Category
Second/Third Year
Time
8:00 AM - 12:00 PM
8:00 AM
Fund accounting and performance budgeting can be as foreign to clerks as ordinances, resolutions and proclamations are to finance officers. This session is an introduction to the budgeting and accounting process used by local governments. It will include a discussion as to why cities have fund accounting and how to distinguish between the different funds. Speaker: Robert E. Lee, DPA, ICMA-CM, Assistant Professor, Florida Gulf Coast University
Category
First Year
Time
8:00 AM - 12:00 PM
8:00 AM
It is important to understand the legal requirements involved in the local government budget process in Florida, as well as the various revenue sources used to fund these budgets and the constraints applicable in utilizing these revenues. This session will cover these important aspects of local government finance. Since this is an advanced training session at the academy, an overview of the different budget forms/formats used will also be covered, along with when and how each format should be used in local government budgeting. Speaker: Robert E. Lee, DPA, ICMA-CM, Assistant Professor, Florida Gulf Coast University
Category
Second/Third Year
Time
1:00 PM - 5:00 PM
1:00 PM
Management and the use and disposition of public records are essential and critical functions performed by municipal clerks. This session provides a broad brush, basic overview of the public records law and records management from creation to destruction, or long-term preservation. Access and privacy issues, as well as fiscal implications, will also be examined. Speaker: Tim Few, Division of Library and Information Services, Florida Department of State
Category
First Year
Time
1:00 PM - 5:00 PM
1:00 PM

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