Frequently Asked Questions

Q: What is FACC eLearning?

FACC eLearning is a convenient and affordable way to gain continuing education credits by watching recorded webinars. The education curriculum has been developed, reviewed and approved by The John Scott Dailey Institute of Government at Florida State University as an International Institute of Municipal Clerks (IIMC) approved institute, in cooperation with the FACC Professional Education Committee and the FACC Board of Directors.

Q: How many credits can I earn?

Each webinar has been approved by IIMC for 2 hours (1 point) of CMC/MMC credit.

Q: How much do eLearning webinars cost?

FACC members: $75.00
Non-members: $100.00

Q: How does eLearning work?

After you purchase a webinar, the online course link is emailed to you within 3-5 business days. You have 45 days to view the webinar recording and submit your Ideas to Action (ITA) form. Credit cannot be awarded until a completed ITA form is received.

Q: How do I get education credit for watching a webinar?

You have 45 days to view the webinar recording and submit your Ideas to Action (ITA) form. The ITA form is available to download within the online course program. After completing the ITA form, you will submit it through the drop box within the online course program. The John Scott Dailey Florida Institute of Government will review your ITA for completion and accuracy before awarding your education credit.

Q: Multiple people in my office want to view a webinar - can we do that?

The FACC webinars are for individual use only. Access to a webinar is provided to participants who have completed payment. All FACC webinars were developed and delivered using FACC funds, are considered copyrighted material, and not intended to be shared. Proceeds from the webinars help the association recover their initial development costs, while also investing in future educational programming.

Q: What if I need more time to complete the webinar?

You have 45 days to complete the webinar. If you need an extension, email Education & Training Coordinator Leslie Howington at facc@iog.fsu.edu.




We hope this information has helped you. Did we miss anything? Contact us with any questions.

Thank you for continued support and participation in the Florida Association of City Clerks.

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