Frequently Asked Questions

Q: What is FACC eLearning?

FACC eLearning is a convenient and affordable way to gain continuing education credits by watching recorded webinar courses. The education curriculum has been developed, reviewed and approved by the Florida Institute of Government at Florida State University as an IIMC-approved institute, in cooperation with the FACC Professional Education Committee and FACC Board of Directors.

Q: How many credits can I earn?

Each course has been approved by IIMC for 2 hours (1 point) of CMC/MMC credit.

Q: How much do eLearning courses cost?

FACC members: $75.00
Non-members: $100.00

Q: How does eLearning work?

After you purchase a course, the course link is emailed to you within 3-5 business days. You will have 10 business days from when you receive the email link to complete the course and then email an Ideas to Action (ITA) form to Amy Brewer at the Florida Institute of Government. Credit cannot be awarded until your order is paid and a fully completed ITA is received from you by IOG.

Q: How do I get education credit for watching a recording?

You are granted 10 business days from the date we deliver the viewing instructions to you by email to watch your recorded webinar. You must submit a completed Ideas to Action (ITA) form for each recording you've watched. The Florida Institute of Government will review your ITA for completion and accuracy before awarding your education credit. Submit ITAs to Amy Brewer at IOG.

Q: Multiple people in my office want to view a webinar - can we do that?

The FACC courses are for individual use only. Access to a course is provided to participants who have completed payment. All FACC courses were developed and delivered using FACC funds, are considered copyrighted material, and not intended to be shared. Also, all proceeds from the courses help the association recover their initial development costs while also investing in future educational programming.

Q: What if I need more time to complete the course?

An extension of up to 30 days can be provided upon request; contact Amy Brewer at IOG to discuss an extension.

We hope this information has helped you. Did we miss anything? Contact us with any questions.

Thank you for continued support and participation in the Florida Association of City Clerks.


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